Are Mattresses In A Box Any Good?

by Véronique Raymond
mattress review

Buying a mattress online has become an exceptionally popular practice, but many people still aren’t sure exactly what the process entails and how it compares to shopping in a standard showroom.

If it’s time to replace an old mattress and you’re considering going the online route for your new mattress, this article will help prepare you and help you decide whether it is the right course of action for you as an individual.


What Is A Bed-In-A-Box?

A bed-in-a-box is exactly what it sounds like: a mattress compressed into a box.

The package will be delivered directly to your doorstep, and you can even choose to opt in to white glove delivery to have it set up in your bedroom for you.

These mattresses come from online-only retailers and come in a variety of firmness levels, sizes, and materials, just like traditional mattress stores.

They can be suited to any type of sleeping position, so whether you are side sleeper, back sleeper, or stomach sleeper, you’ll be able to find a suitable mattress online.

Plus, they can cater to lightweight and heavyweight individuals just like any other mattress retailer.

As a result, anyone can purchase a mattress in a box and be satisfied with their purchase.

Durability of these mattresses is comparable to mattresses shipped in standard form.

You will have to purchase a bed frame and potentially a box spring as well, but some online mattress companies will offer discounts if you buy an entire bed set in one order.

If you’re buying the same size mattress that you just owned, you’ll be able to save some money here when buying a new bed.


What Types Of Mattresses Can Come In A Box?

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When mattresses in a box first started out, only all foam mattresses could be purchased online.

It was the softest and most malleable composition for a mattress, so it took to compression well and was fairly easy to stuff in a box.

The current market has changed a lot since then, so instead of only purchasing memory foam mattresses or latex mattresses online, hybrid mattresses are also incredibly common bed in a box models.

As new companies joined the online market, innovation allowed beds containing both foam and pocketed coils to be compressed and packed into boxes ideal for shipping.

Believe it or not, there are now even some full innerspring mattresses available for purchase through online-only retailers.

These don’t dominate the market, but if you’re set on adding a new coil mattress to your bedroom, you can still take advantage of door to door shipping.

Sizing also does not matter for box shipping. Whether you need a twin size, queen size, California king size, or any other size out there, you will find plenty of selection.


Does A Mattress In A Box Come With A Trial Period And Warranty Coverage?

Just like traditional brick and mortar mattress retailers, online mattresses will come with a trial period and warranty.

Each type of mattress from each different retailer will have its own unique combination of warranty terms and sleep trial duration, but this does not differ in any way from shopping the traditional way.

Similarly to the original mattress-buying system, online mattress purchases still include a sleep trial.

This period can last anywhere between 90 and 365 days depending on the retailer, and it gives you the opportunity to break in the bed and see if it is the right fit for you.

Every individual will have different preferences for firmness (soft, medium soft, medium firm, and even firmer options), and switching from one to another can require some adjustment.

Every new mattress needs time to settle in as well, and the sleep trial offered by online retailers does not take this risk-free opportunity away from you.

Buying a mattress online also does not take away your warranty coverage.

Mattresses in a box are covered the same way traditional mattresses are covered; your warranty will last longer than the predicted life of the mattress, and the terms will vary depending on the manufacturer.

As long as you unbox the mattress in an adequate amount of time, your warranty coverage will follow all the same rules as any traditional non-boxed mattress.

The return policy during the sleep trial or warranty periods will be a little different for online companies than in-store companies, so make sure you pay attention to the process and the fees that may be attached before committing to any online mattresses.

Most returns during the sleep trial will offer full refunds with no fees attached, but shipping may be your responsibility.


What Are The Best Online Mattress Companies?

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There are a number of online-only retailers for mattresses, and it can be difficult to know which mattress in a box company is the right one for you.

Let’s take a look at some of the more well-known online brands and explore what they have to offer their customers.

We’ve left Amazon off the list since it is not a mattress company, but that is another excellent option if you’re looking for another place to browse.


Casper has been around since 2014. they have one of the largest bed in a box selections and have many material and firmness options.

Whether your tastes tend towards foam beds that keep you warm at night or cooler gel toppers with excellent air flow, Casper has a mattress for you. Whether you like a soft mattress or firm mattress, Casper has a mattress for you.

When you buy a Casper mattress, you will most commonly receive a sleep trial of 100 nights, a 10-year warranty, and free shipping for delivery and returns.

Casper’s original memory foam mattress is still one of the best on the market for motion isolation.

Thanks to the responsiveness of its layers of foam, both support foam and comfort foam, the motion transfer is kept down to a minimum so every couple gets the restful sleep they require.


Layla is a US based company founded in 2016.

They are known for their flippable copper infused mattress and their selection of pillows, blankets, mattress accessories, and high quality beds.

Layla is one of the most customer-friendly brands when it comes to returning mattresses; they partner with local charities to make mattress removal as easy as possible.

You can expect a 120 night sleep trial and a 10-year warranty with most mattress purchases.

Layla hybrid mattresses are the most ideal solution for couples with different sleeping preferences or individuals that like to change up their sleeping position throughout the night.


Leesa is a mattress in a box company with thousands of 5-star reviews and a small but quality selection of mattresses.

This is another company with a good heart: they donate mattresses to those in need and prioritize excellent sleep for their customers over maximising profit.

Your Leesa mattress will come with a 100-night sleep trial and a 10-year full replacement limited warranty.

The Leesa Sapira Hybrid mattress is one of the best models currently available for pressure relief, so if you need additional contouring around pressure points, this is the brand to choose.

Tuft & Needle

Tuft & Needle was established in 2012, and with more than 130,000 positive reviews, they have proven themselves to be a reliable and consistent brand.

Their mattress selection is not as wide as other companies, but you are guaranteed quality and a great night’s sleep.

When you purchase a Tuft & Needle mattress, you will receive a 100 night trial and a 10-year limited warranty.

The Tuft & Needle original mattress is the ideal option for back sleepers who also happen to be hot sleepers. It is highly breathable, is on the firm side, and offers exceptional edge support.


Nectar is the most popular bed in a box brand for budgeted shoppers.

They offer extremely affordable foam mattresses that don’t cheap out on quality. As a bonus, every mattress is outfitted with dust mite protection to extend their life and keep the mattress clean.

Their mattresses also fit on any type of bed frame, so you can choose exactly the style you like without hesitation.

Nectar offers their customers a 365 night sleep trial and a forever warranty; they sure know how to take care of their own.

Nectar mattresses are going to give you the best value for your money, so if you’re looking for a mattress that truly gives you your money’s worth, this is the brand to focus on.


DreamCloud is a mattress in a box company that has been around since 2011.

They aren’t as popular as other brands because they only offer three mattresses, all hybrids with varying levels of plushness and support, but they have amazing reviews and are incredibly trustworthy.

When you buy a DreamCloud mattress, you buy quality.

DreamCloud mattresses are backed with confidence; you can test out a new mattress for a full year before committing to the purchase, and once you have, your mattress is covered by a lifetime warranty.

The DreamCloud Hybrid mattress is one of the best overall options when it comes to mattresses in a box.

With a cashmere pillow top layer, a gel memory foam layer, and durable innerspring coils, it offers the best combination of luxury cushioning and support.


Helix is one of the most popular bed in a box retailers on the market.

One of their defining qualities is their bed matchmaking quiz; answer questions based on your sleeping habits and you’ll be guided towards the right mattress for your needs. No more guessing!

Every Helix mattress will come with a 100 night sleep trial and 10-15 years of warranty coverage depending on the type of mattress you buy.

The Helix Midnight mattress is the best model for side sleepers as it offers exceptional support for your spine; if you suffer from lower back pain and sleep on your side, this is the mattress for you.


Advantages To Buying A Mattress Online

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Mattresses in a box are incredibly popular products for a reason.

Not only do you get excellent quality in a mattress, but there are a number of advantages during the shopping process as well.

Let’s take a look at three of the most notable benefits of online mattress shopping.

No Interactions With Salespeople

A mattress salesperson earns their living off of commission, and as a result, they can be in your face and can be quite intimidating to customers.

While they can be an invaluable resource as far as mattress knowledge goes, most people prefer to shop without interacting with salespeople; shopping online makes that a very easy task to accomplish.

Wide Selection

Of course, shopping online for a mattress makes it incredibly easy for you to browse mattresses from different brands and make comparisons easily.

The selection online is far greater than you would see in a physical store, because a building only has so much room to store and showcase mattresses.

Shopping online will let you browse more mattresses at a much faster and more convenient pace.

Consistent Pricing & More Affordable

One of the most popular benefits of buying an online mattress is the pricing.

Mattress prices online are always consistent, unless special discounts are offered, and you can almost always find a mattress priced cheaper than it would be in a store.

The market varies from ultra-affordable beds to high-priced luxury models, so every type of shopper will be able to find their ideal mattress at a price point that suits their budget.


Disadvantages To Buying A Mattress Online

mattress review

Of course, you can’t have a list of advantages without also considering the downsides that coincide with an online mattress order.

We don’t think any of these cons will affect your decision to purchase a mattress online, but it is good to be aware of them just in case.


Off-gassing is a process that occurs with every bed in a box as soon as it is taken out of the packaging.

Since it hasn’t had time to sit in a store, it will begin to release various chemicals into the air as it decompresses in your home.

The health risks of this have not been explored, and as of right now, it just means you’ll have an unpleasant odour associated with the mattress for the first two or three days it is in the home.

Can’t Try The Bed Before You Take It Home

This disadvantage may be obvious, but it is still worth pointing out just in case it hasn’t crossed your mind.

Some people love the experience of going to a mattress store to lay on a number of different beds to see what feels better.

While a 10-15 minute relax on a mattress is not indicative of how it will match your needs on a nightly basis, it is still an experience that can teach you something about your preferences.

Shopping online takes that opportunity away from you.

Returns Can Be More Difficult

While this con won’t apply to every single mattress in a box retailer, returns can be notoriously difficult when returning to an online retailer.

Not only do you have to figure out how to ship the mattress, but you’ll likely be responsible for the associated fees as well.


Should I Buy A Bed In A Box?

The decision of where to purchase your mattress is a very personal decision, and it really comes down to what kind of person you are.

If you prefer to consult a professional, test out the mattresses, or just don’t do well with computers, purchasing a mattress from an online retailer is not the right course of action.

You’ll likely end up flustered and overwhelmed, and choosing a mattress will feel more difficult than it should be.

However, if you like the idea of being self-sufficient, browsing multiple brands and know what the best bed for you will offer, buying a bed in a box is likely the right decision.

You won’t have to deal with pushy salespeople, driving around from location to location, or be left struggling to compare mattresses from one store to the next.

Not only is this a more eco-friendly option (less travel), but you have more selection to guarantee you find the right high quality mattress for you.


The Best Mattresses In A Box, Overall

If you’ve decided that a mattress in a box is indeed right for you, we have some recommendations to get you started.

There are a few mattresses from online retailers that really stand out in performance.

Anywhere you can find mattress reviews, you’ll likely find these few mattresses listed.

If you’d like the best of the best and want to limit your time hunting for a mattress, we highly recommend checking out the Original Purple Mattress for innovative sleeping technology or the GhostBed Luxe for supreme comfort and cooling gel; they are two of the top mattresses on the market in performance and popularity.


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